Post-launch support, maintenance, and enhancement plans so your product keeps running, improving, and growing.
Every project delivered by wizCode comes with automatic post-launch support. No plan required. No extra contract. For the first 30 days after delivery, we fix any bugs introduced by our work at zero cost. It is built into every engagement by default.
Beyond the warranty window, clients who built with us get priority access to our support team. Because the engineer assigned to your support plan is often the same engineer who built your product, there is no onboarding time, no codebase learning curve, and no knowledge handoff. Just immediate, effective help.
Any defect in our delivered work is resolved within 72 hours, at no charge, for 30 days post-launch. No support plan needed.
When you upgrade to a paid plan, your support engineer is typically the one who built your product. Context is free.
wizCode-built projects sit in a priority queue. You are never waiting behind a cold intake process.
Whether your product was built in-house, by a previous agency, or by a freelancer, our team can take it on. We spend the first two weeks on a paid onboarding and reading the codebase, running the tests, and understanding the architecture. Only then we move into a standard support plan.
$1,500 one-time fee. Two-week deep-dive into your existing codebase. Delivered with a written assessment, risk summary, and recommended support tier.
Flexible hourly or retainer consulting for projects that need guidance, code review, or architectural input without ongoing maintenance coverage.
All four support tiers below are open to external codebases. The onboarding fee applies once, then your plan runs monthly from there.
All plans include a dedicated Slack channel, bug fix SLAs, and direct access to a senior engineer who knows your codebase.
Bug fixes, security patches, and minor updates for live products
Monthly engineering retainer with feature work and bi-weekly calls
Dedicated senior engineer with 24/7 on-call and weekly syncs
The engineer assigned to your account is the same one who built your product. No handoff, no onboarding time lost.
We monitor your dependencies for CVEs and apply security patches before they become incidents, on every plan.
Direct access to your support engineer. No ticket system. No chatbots. A real engineer who responds by name.
Written summary of all work performed, issues resolved, hours used, and upcoming recommendations.
Every change is made on a branch, reviewed, and merged with a descriptive commit message. Full audit trail always maintained.
Any bug introduced by our support work is fixed at no charge within 30 days of delivery, on top of your plan hours.
Tell us about your product and how it is used. We will recommend the right coverage for your situation.